Senior UX Researcher (all genders)

diconium digital solutions • Berlin, Hamburg, Munich, Stuttgart

Berlin, Hamburg, Munich, Stuttgart

Are you looking for an innovative, agile working environment in the e-commerce sector with an impact on champions as well as hidden champions? Then you have come to the right place! Become a pioneer of digital transformation and support us as

Your duties

  • You take a leading role in user research projects as well as within the organization.
  • You advise clients on upcoming research projects’ methodology and execution.
  • You identify the relevant questions, set up and carry out adequate methods, analyze the results and generate user insights that get to the bottom of the users’ needs.
  • You prepare your findings clearly structured and advocate for user needs when presenting your work to clients and internal stakeholders.
  • You prepare and present convincing and on-point pitches.
  • You enable internal and external stakeholders to understand the value of user research.
  • You work in a closely-knit team alongside UX and UI designers building smart solutions that users will embrace.
  • You provide guidance to project teams and transfer your knowledge to UX researchers as well as UX designers.

Your profile

    • You have 10+ years of experience working as a user researcher, preferably at a digital agency with direct client contact.
    • You have a degree with a focus on psychology, sociology, statistics, market research or similar.
    • You are an expert of both, qualitative and quantitative research methods and take a user-centric approach to the development of digital products. 
    • You are familiar with common research and tracking tools, such as Google Analytics, Online Survey Tools, etc.
    • You are proficient in statistical tools such as SPSS or R and qualitative data analysis tools such as MAXQDA.
    • You have very strong analytical and conceptional skills.
    • You are proactive to take responsibility and keep a clear overview even in difficult situations.
    • You are experienced in the automotive, finance and/or e-commerce industry.
    • You are an excellent team player with pronounced verbal and written communication skills.
    • You are empathetic, curious, creative and enjoy integrated lateral thinking.
    • You are fluent in both, English and German.
    You are experienced in working in agile teams and using agile methods (SCRUM, SAFe).

Our offer

  • Born digital: Benefit from our many years of experience and our agile up-to-date culture.
  • Life-Work-Balance: Decide for yourself where and when you work: across locations in the Digital Workspace, part-time, completely flexible, taking a sabbatical – no problem with us.
  • Appreciation: We rely on flat hierarchies and are respectful, loyal and appreciative.
  • Perspectives: We offer very different and individually tailored career models and a steep learning curve.
  • Benefits: In addition to retirement provisions, employee discounts and a wide range of sports activities, we offer great company outings and – hopefully soon again – legendary parties.
  • Corona can't stop us: We remain steady even in stormy times & provide you with the support you need to work from home in a healthy and well-equipped manner. Remote onboarding included, of course!
Your contact person is
Jasmin Gas

Jasmin Gas

Introduce yourself to us if you like, in an uncomplicated way with just your CV. Your contact person is Jasmin. We are looking forward to receiving your application!


diconium at a glance


Volkswagen, Bosch, Kodak Alaris and SICK, amongst others


Over 1,000 employees from more than 50 nations


13 offices worldwide, including Stuttgart, Berlin, Hamburg, Munich, Wolfsburg, Lisbon, Bangalore and San José


Innovation & Strategy, Customer Experience, Data & AI, Commerce Solutions, Technology Solutions, Digital Transformation

"I think it's very exciting that my field is changing so fast."
"I think it's very exciting that my field is changing so fast."